What our clients say...


Client: Mr R Westaway

I never thought I would need life insurance, it was an extra expense. I arranged this cover alongside my mortgage with Premier, and unfortunately I suffered a heart attack. I was able to pay off my mortgage and it was a huge weight off my mind as I was recovering. I would recommend this cover to anyone. - George Ioannou, Insurance Sales Director

Client: Ms C Kent

Ian Babb was the consummate professional. He went over and above the service one would usually expect from their mortgage advisor. Ian was diligent, tenacious and committed to sourcing me the best mortgage provider for my needs. He was a great advisor and helped me to understand and cope with the complex mortgage application process. As a result, Ian secured an excellent rate on my remortgage, which freed up more disposable income for me every month. I wholeheartedly rate and recommend Ian Babb. - Ian Babb, Mortgage Adviser

Client: Duane H.

Stuart immediately demonstrated expertise, empathy, professionalism. Other than choosing the house to buy, this was the best decision I made. I have already recommended him/ your company to other friends that are looking to moveā€¦ and even people that aren't. If the rest of your team are at the same calibre as Stuart you should feel very proud to be working alongside them. - Stuart Ballingall, Mortgage Adviser

Client: Mr I and Mrs C Broomhall

I would just like to take this opportunity to thank you for all you're help and support along our way and finding is a mortgage and helping us up into the property ladder. You have been brilliant and I would highly recommend you. - Craig Beeden, Mortgage Adviser

Client: Mr and Mrs Nichols

Excellent service approachable and friendly attitude. - Nicola Lauder, Mortgage Adviser

Client: Mr and Mrs Harris

Extremely helpful and very accommodating. Very easy to get hold of and kept me fully informed all the way through. - Craig Beeden, Mortgage Adviser

Client: Anonymous

Professional, personal and first class service and care from the start to finish. A company I trust. Nicola was fantastic! - Nicola Lauder, Mortgage Adviser

Client: Anonymous

It has been an absolute pleasure working with you and I will refer all my friends and colleagues to you going forward!! - Nicola Lauder, Mortgage Adviser

Client: Mr X Fan and Miss J Ren

Tony is very smart and energetic. He was able to understand our situation quickly and give the right advice. - Tony Castle, Mortgage Director

Client: Mr D Stock

Very impressed with the prompt service, updates were regular, Craig was very informative and professional. - Craig Beeden, Mortgage Adviser

Client: Mr C Howell and Miss S Gilbertson

Craig was very helpful throughout. Very easy process with no issues. - Craig Beeden, Mortgage Adviser

Client: Mr W Forys

Richard he is amazing, professional, helpful, he is the best. - Richard Skelly, Mortgage Adviser

Client: Anonymous

Ian Babb remained professional at all times and done best for us - I used once before and will use again - Professional at all times, very thoughtful and very helpful Ian did his best for us. - Ian Babb, Mortgage Adviser

Client: Mr and Mrs Green

First Class performance - as always Richard has provided us with sound advice & the most professional service throughout both transactions during 2015! - Richard Skelly, Mortgage Adviser

Client: Mrs C Hambling

Very positive. Took all of the stress out of the process after a difficult time of dealing directly with the mortgage provider! - Ian Babb, Mortgage Adviser

Client: Mr and Mrs Clow

Very impressed with Tony. Always has time to talk to us as we are inexperienced with the process. Due to the way we were dealt with we have now moved our Pension to PFG too. - Tony Castle, Mortgage Director

Client: Salma A.

The service Stuart has delivered has been outstanding. He is aware that I am working on strict timescale and has been extremely efficient. Stuart has provided me with expert advise and I can not praise him enough. I would certainly recommend my family & friends. - Stuart Ballingall, Mortgage Adviser

Client: Mr Woolfrey

A company that gives very sound financial advise on all aspects. We found George Ioannou informative, professional and a joy to do business with. - George Ioannou, Insurance Sales Director

Client: Mr and Mrs S Richardson

Ian was extremely professional, supportive and knowledgeable we found the whole process of remortgaging very easy with both Ian and Premier Financial. We are glad we opted to use Ian and the company. - Ian Babb, Mortgage Adviser

Client: Alice W.

Fantastic stress free, easy journey. Everything was sorted for me and I didnt have to ask or chase anything up. Already recommended to others. Nicola even organised/sent documents during her holiday - very kind. - Nicola Lauder

Client: S Mearns.

My business has always been dealt with promptly and with professional efficiency. Truly an excellent service.

Client: S.L

Nicola is so well-informed in her field, and offers such positive, constructive, and unbiased advice that she cannot be surpassed, in my opinion, and I feel completely happy to trust her.

Client: Michael A.

We are most grateful and it has always been a pleasure discussing the details of our estate with you.

Client: Bryan R.

I have found you all to be most friendly and fully professional.

Client: Miss J. Gray

Very friendly & professional staff. I had dealings with Stacey Nobbs and she could not have done any more to get my matter dealt with. Excellent.

Client: Suzie U.

Extremely good. Would highly recommend

Client: Jamie L.

Very efficient, very helpful, incredibly attentive.

Client: Mr and Mrs N.K. from Norwich

Premier Financial Group were absolutely fantastic and efficient, Nicola Lauder, our adviser, answered all of our concerns and would definitely recommend them.

Client: Mr D.S. from Norwich

Our adviser Tony Castle was outstanding, very professional and kept me informed every step of the way - 1st Class!

Client: Mr and Mrs T.Y. from Gt Yarmouth

I cannot praise Premier Financial Group enough, we were under great pressure time wise and they went beyond what I would normally have expected.

Client: David T.

Excellent and professional service.

Client: Mark H.

Professional and reliable.

Client: Mr I.G. and Miss E.C. from Norwich

We continue to use Premier Financial Group as they have consistently advised us well and found excellent products, listened to our needs and done everything that was promised.

Client: Mr J.B. and Miss C.B. from Cromer

Very reliable and friendly service and gave us confidence that things would go smoothly - which they did!

Client: Mr and Mrs S.D. from Sprowston

Our adviser, Nicola Lauder was a very professional person and we were very impressed with her service. We would recommend her to family and friends.

Client: Mr and Mrs A.L. from Norwich

Very professional, not pushy and prompt in dealing with my queries.

Client: Steve W. from Norwich

The staff and administrators are very professional and reply/act promptly with any requests that I made and chased up outstanding issues until they were resolved.

Client: Mrs L.L. from Thorpe Hamlet

First class professional service, would recommend again. Well done to my adviser, what a star!

Client: Mr & Mrs S.C. from Norwich

Extremely professional organisation, able to provide fast results yet still continue to be polite and friendly.

Client: Mr & Mrs P.B. from Carlton Colville

Focused in customer service, very personable and flexible on visiting hours.

Client: Simon T.

Tony Castle was a very nice person and the service he and his team performed was excellent.

Client: Derri E.

Fantastic service, really tailored it to my personal financial needs.

Testimonials / What Our Clients Say

  • We found Premier Financial Group to be extremely knowledgeable and very good at dealing with any problems, so we didn't have to.
    Client: S.E. from T.S.A.
  • Professional and trustworthy, would recommend to family and friends..
    Client: Mr B.W. and Miss C.A. from Norwich
  • Nicola was very professional and an excellent source of information and advice.
    Client: Mr C.E. and Miss E.G. from Halvergate
  • Thank you ever so much for all your help. It has been so reassuring to have you at the end of the phone!
    Client: Miss A.P. and Mr L.P. from Wymondham