Contact Us


What happens once you contact us:

Once we receive your enquiry, one of our advisers will arrange to contact you.
All initial discussions are free of charge.
Any recommendations, illustrations or quotations by email are all free of charge.
You are not obligated to take any of our recommendations.
We will not hassle you or pressure you in any way.
We will never charge you for advice before you specifically agree to our charges in writing.

Our Location


If you wish to register a complaint, please fill in the contact form above.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at or by contacting them on 0800 023 4 567.

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General Enquiries

  • 18-20 Thorpe Road
  • Norwich, NR1 1RY, UK

Specific Enquiries

Business Hours

  • Monday - Friday 9 am to 5 pm
  • Saturday - SundayClosed

Parking Facilities

We have a customer car park to the rear of the building accessed from Riverside Road (small turning next to the Station Hotel). There is also two hour parking available on Riverside Road, as well as paid parking at the Railway station.

Testimonials / What Our Clients Say

  • We found Premier Financial Group to be extremely knowledgeable and very good at dealing with any problems, so we didn't have to.
    Client: S.E. from T.S.A.
  • Professional and trustworthy, would recommend to family and friends..
    Client: Mr B.W. and Miss C.A. from Norwich
  • Nicola was very professional and an excellent source of information and advice.
    Client: Mr C.E. and Miss E.G. from Halvergate
  • Thank you ever so much for all your help. It has been so reassuring to have you at the end of the phone!
    Client: Miss A.P. and Mr L.P. from Wymondham