What happens once you contact us:
Once we receive your enquiry, one of our advisers will arrange to contact you.
All initial discussions are free of charge.
Any recommendations, illustrations or quotations by email are all free of charge.
You are not obligated to take any of our recommendations.
We will not hassle you or pressure you in any way.
We will never charge you for advice before you specifically agree to our charges in writing.
If you wish to register a complaint, please fill in the contact form above.
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.